Module 1: Leadership Essentials
Objective: To develop fundamental leadership skills and understand the core responsibilities of a manager.
Session 1: Introduction to Leadership
Understanding the role of a manager
Different leadership styles
Transitioning from peer to manager
Case studies on successful leaders
Self-assessment quizzes
Session 2: Building Trust and Credibility
Establishing trust with your team
Leading by example
Ethical decision-making
Role-playing scenarios
Group discussions on ethical dilemmas
Session 3: Motivating Your Team
Understanding team dynamics
Intrinsic vs. extrinsic motivation
Techniques for motivating different personality types
Interactive workshops on motivation techniques
Creating personalized motivation plans
Module 2: Effective Communication
Objective: To enhance communication skills necessary for managing teams and projects effectively.
Session 1: Fundamentals of Effective Communication
Communication models and processes
Active listening techniques
Non-verbal communication
Communication exercises
Feedback sessions
Session 2: Managing Difficult Conversations
Handling conflicts constructively
Giving and receiving feedback
Strategies for difficult conversations
Role-playing difficult scenarios
Group exercises on conflict resolution
Session 3: Virtual Communication Skills
Leading remote teams
Best practices for virtual meetings
Tools for effective online communication
Virtual meeting simulations
Workshops on using communication tools
Module 3: Team Management and Development
Objective: To equip new managers with the skills to build, manage, and develop high-performing teams.
Session 1: Building a Cohesive Team
Team formation and development stages
Creating a collaborative team culture
Setting team goals and expectations
Team-building exercises
Group goal-setting activities
Session 2: Performance Management
Setting performance standards
Conducting performance reviews
Dealing with underperformance
Simulation of performance review meetings
Case studies on performance management
Session 3: Professional Development and Coaching
Identifying development needs
Creating development plans
Coaching techniques for managers
One-on-one coaching practice
Creating personal development plans
Module 4: Project Management for IT Managers
Objective: To provide the necessary tools and techniques for managing projects effectively within the IT sector.
Session 1: Fundamentals of Project Management
Project lifecycle and methodologies (Agile, Waterfall, etc.)
Defining project scope, goals, and deliverables
Creating project timelines and schedules
Project planning workshops
Case studies on successful IT projects
Session 2: Resource and Risk Management
Allocating resources efficiently
Identifying and managing risks
Contingency planning
Risk assessment exercises
Group discussions on resource allocation
Session 3: Monitoring and Closing Projects
Tracking project progress
Quality assurance and control
Project closure and post-mortem analysis
Creating project reports
Conducting project closure meetings
Guest Speakers: Industry experts to share real-world insights.
Networking Opportunities: Sessions for participants to connect and share experiences.
Certification: Participants receive a certificate upon successful completion of the course.
This comprehensive program ensures that first-time managers in the IT industry are well-prepared to take on their new roles with confidence and competence.
